Privacy Policy

Effective Date: 08/04/2026
Last Updated: 08/04/2026

At Glemsil, your privacy matters to us. This Privacy Policy explains how we collect, use, store, process, share, and protect your personal information when you access or use glemsil.com (the “Website”).

By accessing, browsing, or purchasing from the Website, you agree to the terms of this Privacy Policy and consent to the handling of your information as described below.

1. About Us

Glemsil, operated by its parent entity, manages and runs glemsil.com, an India-based platform through which wellness and related products (“Products”) are offered to users (“you”, “your”, “User”).

This Privacy Policy should be read together with our Terms of Service and other applicable policies.

2. Scope & Consent

This Privacy Policy applies to all Users of the Website.
By using the Website, you expressly consent to the collection and processing of your information.
You may withdraw consent at any time by contacting us; however, withdrawal may affect your ability to use certain services.
Withdrawal of consent does not affect processing already carried out based on prior consent.

If you do not agree with this Privacy Policy, please do not use the Website.

3. Information We Collect

a) Personal Information

Information that can identify you, including but not limited to:

Full name
Email address
Phone number
Shipping and billing address
Gender or date of birth
Account login details

b) Sensitive Personal Data or Information

May include:

Payment details (processed via secure third-party gateways)
Passwords
Location and language preferences
Product interests and order history

c) Automatically Collected Information

We may collect certain technical information such as:

IP address
Browser type and device details
Pages visited and interaction data
Cookies and tracking technologies

4. Information from Minors

The Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If such data is identified, it will be deleted promptly upon notification.

5. Purpose of Information Collection

We collect and process information for the following purposes:

Account & Order Management: Creating accounts, processing orders, and delivering Products
Customer Support: Addressing queries, complaints, and service requests
Marketing & Communication: Sending updates, offers, order confirmations, and service alerts (only where consented)
Analytics & Improvement: Internal research, audits, and service enhancement
Legal & Compliance: Meeting statutory and regulatory requirements
Security: Preventing fraud, misuse, and unauthorized access

6. Legal Basis for Processing

We process personal information based on:

Performance of a contract
Legitimate business interests
Legal obligations
User consent (where applicable)

7. Disclosure of Information

We do not sell your personal data.

We may share your information with:

Payment gateway providers
Logistics and delivery partners
IT, analytics, and marketing service providers
Legal or regulatory authorities when required by law

All third parties are bound by confidentiality and data protection obligations.

In case of business restructuring, merger, or asset transfer, your information may be transferred subject to equivalent data protection safeguards.

8. Payment Information

All online payments are processed through secure, encrypted, PCI-DSS compliant gateways.
We do not store card, UPI, or banking details on our servers.
Glemsil is not responsible for the actions or security practices of third-party payment providers.

9. Data Storage & International Transfers

Your information may be stored on secure servers in India or other jurisdictions.
Where data is transferred outside India, appropriate safeguards (such as standard contractual clauses) are applied.
By using the Website, you consent to such transfers.

10. Data Security

We implement industry-standard security measures, including:

Firewalls and encryption
Restricted internal access
Secure data storage systems

While we take reasonable precautions, no system is entirely secure. You acknowledge and accept this risk when sharing information online.

11. Cookies & Tracking Technologies

We use cookies to improve functionality, analyze traffic, and enhance user experience.
Cookies do not store personally identifiable information.
You may disable cookies via browser settings, though this may affect Website functionality.

We may use technologies such as Meta Pixel to measure and improve advertising effectiveness. Personal data is not used for direct ad targeting.

12. User Responsibilities

You are responsible for maintaining confidentiality of your login credentials.
Any activity conducted through your account is your responsibility.
We are not liable for information you voluntarily share publicly or with third parties.

13. Testimonials & Reviews

By submitting reviews or testimonials, you grant Glemsil the right to use, edit, and publish them for marketing and promotional purposes.
For concerns, contact info@glemsil.com.

14. Opt-Out & Communication Preferences

You may opt out of marketing communications at any time using the unsubscribe link or by emailing us.
Transactional communications (order updates, service alerts) may still be sent.
Ad preferences can be managed via respective social media platform settings.