Terms of Service

Welcome

Welcome to Glemsil. These Terms of Service (“Terms”) govern your access to and use of glemsil.com (the “Website”), operated by Glemsil and its parent company.

By accessing, browsing, or purchasing from this Website, you confirm that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Shipping & Returns Policy, and Refund Policy.

If you do not agree with any part of these Terms, please do not use the Website.


About the Website

  • The Website is operated from India.

  • All purchases made on the Website are deemed to be made in India and are governed by Indian laws.

  • These Terms apply to all users, including browsers, customers, and contributors of content.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes implies acceptance of the updated Terms.


Eligibility & User Responsibilities

  • You must be 18 years or older or accessing the Website under parental/guardian supervision.

  • You agree not to use the Website or Products for any illegal or unauthorized purpose.

  • You must not violate any applicable laws, including intellectual property and consumer protection laws.

By using the Website, you consent to receive transactional and promotional communications via email, SMS, or other electronic means, even if registered under DND/NCPR, in accordance with applicable regulations.


Product Information & Accuracy

We make reasonable efforts to ensure that all product descriptions, visuals, pricing, and availability information on the Website are accurate. However:

  • Product visuals are for reference only; actual products may vary slightly.

  • Information may contain typographical errors or omissions.

  • We reserve the right to correct errors, update information, or cancel orders if inaccuracies are discovered, even after order placement.

All content is provided for general informational purposes and should not be relied upon as professional or medical advice.


Orders & Contract of Sale

  • Product listings on the Website constitute an invitation to make an offer.

  • Placing an order constitutes your offer to purchase.

  • Order confirmation does not indicate acceptance of your offer.

  • A contract of sale is formed only once the product is dispatched and shipment confirmation is shared.

We reserve the right to refuse or cancel any order prior to dispatch at our discretion.

Orders are intended strictly for personal, non-commercial use.


Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

  • Prices may change without prior notice.

  • Items added to cart do not lock pricing.

  • Final billing is based on the price at the time of order confirmation.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.


Product Availability

Product availability is subject to stock levels. Dispatch timelines are estimates and not guarantees. If an item becomes unavailable after order placement, you will be notified and refunded accordingly.


Licenses, Taxes & Compliance

  • You are responsible for obtaining any licenses or permissions required for lawful use of purchased products.

  • You agree to bear all applicable taxes, duties, and charges associated with your purchase.

  • You authorize Glemsil to make necessary declarations to government authorities confirming personal use of products.


Disclaimer of Warranties

The Website and Products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Glemsil disclaims all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of content

Use of the Website and Products is at your sole risk.


Limitation of Liability

To the maximum extent permitted by law, Glemsil shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Website

  • Product usage or performance

  • Delays, data loss, or system failures

  • Third-party links or content

Some jurisdictions may not allow certain limitations, in which case liability will be limited to the extent permitted by law.


Indemnification

You agree to indemnify and hold harmless Glemsil, its affiliates, officers, employees, and partners from any claims, damages, losses, or expenses arising out of:

  • Your use of the Website or Products

  • Violation of these Terms

  • Infringement of third-party rights

  • Misrepresentation or misuse of Products


Intellectual Property

All content on glemsil.com including text, images, logos, graphics, videos, and software is the exclusive property of Glemsil and protected under Indian intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.


Force Majeure

We shall not be held responsible for delays or failure in performance caused by events beyond reasonable control, including natural disasters, pandemics, government actions, system failures, or acts of God.


Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Hyderabad, Telangana.


Termination

We reserve the right to suspend or terminate your access to the Website at any time if we believe you have violated these Terms.

Provisions relating to liability, indemnity, and intellectual property shall survive termination.


Contact Information

For questions or concerns regarding these Terms or the Website, please contact:

Customer Support
Email: info@glemsil.com
Working Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)